Complete Platform Guide

Everything This Platform Does

A comprehensive breakdown of every feature, dashboard, and workflow — from browsing listings to managing national sales teams. Use this as your complete reference guide.

Platform Feature Breakdown

Every module, every capability — organized by area. Click any card to expand its full feature list.

Landing Page

Hero, featured listings, category grid, CTA sections, registration

Category Browser

150+ categories across business, real estate, vehicles, education, mining & more

Featured Listings

Premium & sponsored listings surfaced on homepage

Promo Landing Page

Marketing page with community, trust, tech & investor sections

Full-Text Search

Search across titles, descriptions, locations, districts, tags

Category & District Filters

Filter by 16 districts and 150+ categories

Price Range Filter

Min/max price in NLe with multi-currency normalization

Grid / List Views

Toggle between compact list and visual grid layouts

Sort Options

Sort by newest, price ascending, or price descending

Featured/ VIP Priority

VIP & featured listings always float to top of results

3-Step Create Wizard

Category → Details & Media → Review & Publish with animations

Multi-Image Upload

Upload multiple photos with live preview and removal

Special Offers Editor

Add discounts, free delivery, flash sales, loyalty rewards, and more

Referral Code Attribution

Attach a rep's referral code during listing creation

Edit Listings

Full edit flow for existing listings with all fields

Multi-Currency Pricing

SLL (NLe), USD, GBP, EUR with live NLe conversion toggle

Price Types

Fixed, negotiable, free, contact, per hour/day/month/year

Condition Tracking

New, used, refurbished, or N/A for product listings

Tags & Business Hours

Tag-based discoverability and business hour display

Claim Free Listing

Phone or email signup → OTP → photo → instant listing + upgrade prompt

Image Gallery

Main image + thumbnail strip with click-to-select

Trust Score Card

Public Reputation Score, Business Trust Score, Consumer Rating

Contact Buttons

Call, WhatsApp, Email, Website — one tap

Lead Inquiry Form

Visitors send direct inquiries to business owners

Save / Favorite

Bookmark listings for later viewing

Social Sharing

Share listings to social platforms

View Tracking

Automatic view count increment on page visit

Upgrade Banner

Free listings show upgrade prompts for Premium/Sponsored

Special Offers Display

Visual offer cards with type icons and expiry

User Roles & Access Levels

Every account type, what they can do, and where they go after login.

Visitor

Browse listings, search, view details

  • Browse all listings
  • Search by keyword, category, district, price
  • View listing details & trust scores
  • Register an account

Seller / Business Owner

List and manage businesses, respond to leads

  • Create & edit listings
  • Manage leads pipeline
  • Upgrade to Premium/Sponsored
  • Request verification
  • View reputation scores
  • Receive renewal alerts

Consumer

Save businesses, track activity, get recommendations

  • Save/favorite listings
  • View recommendations
  • Track activity history
  • File complaints

Affiliate

Refer businesses, earn 10% commission

  • Unique referral code & link
  • Track referred listings
  • View pending/approved/paid commissions
  • 10% on upgrades + 10% on renewals

Ambassador

Manage a team of affiliates

  • View affiliate team
  • Daily & monthly goals
  • Renewal tracking
  • Override commission chains

Chief

National team leader

  • National team overview
  • District rankings
  • Aggregate performance stats
  • All ambassador & affiliate data

Admin

Full platform control

  • Approve/reject reps & listings
  • Verify Orange Money payments
  • Bulk upload listings
  • Export reports to Google Sheets
  • Manage all entities & users
  • Override trust scores

Key User Workflows

Step-by-step guides for the most common tasks on the platform.

New Seller Registration

1

Visit /register or /claim-free-listing

2

Enter email + password (or phone + OTP)

3

Verify with OTP code

4

Auto-redirected to Seller Dashboard

5

Create first listing via 3-step wizard

Creating & Upgrading a Listing

1

Go to Create Listing (3-step wizard)

2

Pick category → fill details → upload photos → publish

3

Upgrade modal appears: choose Premium or Sponsored

4

Pay via Orange Money checkout

5

Admin verifies payment → listing upgraded + commissions credited

Becoming a Referral Rep

1

Visit /become-affiliate or /rep-apply

2

Fill application with KYC documents

3

Admin reviews in Rep Management

4

Approved → role set, rep ID & referral code generated

5

Share referral link → earn 10% on upgrades

Getting Verified

1

Seller requests verification from Dashboard listings table

2

Listing enters admin Verification Queue

3

Admin reviews and approves/rejects

4

Approved → verified badge appears on listing

5

Reputation score increases (40% weight)

Payment & Commission Flow

1

Seller selects Premium (NLe 15) or Sponsored (NLe 35)

2

Sends payment via Orange Money

3

Enters transaction reference → status: submitted

4

Admin verifies in Payment Admin → listing upgraded

5

Commission auto-approved for referral rep(s)

Filing a Complaint

1

Go to /complaints

2

Search for the business listing

3

Select complaint type & describe issue

4

Status: Filed → Under Review → Mediation → Resolved

5

Admin responds with resolution notes

Technical Highlights

The infrastructure and systems powering the platform.

Authentication

  • Email + password with OTP verification
  • Phone number + OTP authentication
  • Google OAuth single sign-on
  • Password reset via email link
  • Role-based access control (RBAC)

Data Model

  • 18 entity types (Listing, Lead, Commission, etc.)
  • Real-time subscriptions on entities
  • Built-in audit fields (created_date, updated_date)
  • Row-level security by user

Payments

  • Orange Money mobile money integration
  • Manual verification by admin
  • Premium (NLe 15 / 180 days)
  • Sponsored (NLe 35 / 365 days)
  • Auto-commission crediting on verification

Trust System

  • 3-score reputation model (0-100, 0-100, 1-5 stars)
  • Admin override capability for flagged businesses
  • Verification badge system
  • Weighted scoring (verification, engagement, completeness)

Geography

  • 16 Sierra Leone districts
  • Multi-currency support (SLL, USD, GBP, EUR)
  • NLe normalization for price comparison
  • District & city-level filtering

Automation

  • Scheduled renewal alerts (90/60/30/14/7/0 days)
  • Auto-notification on complaint filing
  • Commission auto-approval on payment verification
  • Google Sheets report export